AUTODARTS FREQUENTLY ASKED QUESTIONS | WINMAU

About Autodarts 

What is Autodarts?

Autodarts is a connected digital darts experience that brings scoring, games, practice, performance tracking and online play together. You can enter scores manually, use Lens Mobile Autoscoring with a compatible phone or tablet, connect Autodarts X, or continue playing through supported existing Autodarts hardware and browser play.

What is the Autodarts App?

The Autodarts app brings scoring, games, practice, performance and online play together in one place. Use it to score manually, play with Lens Mobile Autoscoring, connect compatible Autodarts hardware, practice on your own, play friends or compete online.

Can I use Autodarts without owning any hardware?

Yes. You can start with the Autodarts app and enter scores manually. Lens and Autodarts X give you automatic-scoring options if you want to add them later.

What are the different ways to score?

You can enter scores manually in the app, use Lens Mobile Autoscoring with a compatible phone or tablet, or use automatic-scoring hardware such as Autodarts X. Supported existing Autodarts hardware and browser play also remain part of the experience.

Can players using different scoring methods play each other?

Yes, where the selected online game supports the scoring methods being used. Manual scoring, Lens, Autodarts X and supported existing Autodarts setups all connect players into the wider Autodarts community.

Where can I download the Autodarts App?

The Autodarts app is available through the Apple App Store and Google Play in supported markets. Use the official store listing to check availability and device requirements.

Games, Practice and Online Play 

What games and practice modes are available?

Autodarts includes classic competitive games, social and party games, and dedicated practice modes. These include X01, Cricket/Tactics and practice experiences such as Count Up, Random Checkout, Segment Training, Around the World and Bob’s 27. Bot play also lets you practice against a computer-controlled opponent.

Can I play solo, locally with friends and online?

Yes. You can practice on your own, play against the Bot, play locally with people at the same board, create games with friends, or find opponents online.

How does online matchmaking work?

Choose your preferred match format and Autodarts will look for a suitable opponent from the wider online community. If a match is not found immediately, the available opponent pool may be widened while keeping the key match criteria you selected.

Can I play in tournaments?

Yes. Autodarts supports online tournaments where players compete through a structured bracket. Available tournaments, entry requirements and Plus-specific tournament features will be shown in the app.

Autodarts Plus

Is Autodarts free to use?

Yes. You can start using Autodarts for free, including core scoring, gameplay and Online Play features. Autodarts Plus is optional and adds premium features.

What is Autodarts Plus and what does it include?

Autodarts Plus is the premium subscription level within the Autodarts app. It adds unlimited Lens Mobile Autoscoring, advanced performance insights, private tournaments, Plus-only matches, premium games, custom darts and Huw Ware premium caller. AI Referee is available when Plus is used with Autodarts X.

How do I subscribe to or cancel Autodarts Plus?

You can upgrade to Plus from your Autodarts account. You can also manage or cancel your subscription from the subscription section of your account.

What happens when an included Plus period ends?

Your premium Plus features will end unless you choose to continue your membership. The free Autodarts experience remains available, and Autodarts X continues its core automatic scoring without an ongoing Plus subscription.

Lens Mobile Autoscoring

What is Lens and how does it work?

Lens turns the camera on a compatible phone or tablet into an automatic scorer through the Autodarts app. Position your device so it can see the full dartboard and Lens detects your darts and enters the score for you.

Which phones and tablets work with Lens?

Lens works with compatible phones and tablets. Performance depends on the device, camera, operating system, positioning, lighting and playing environment, so check out the latest compatibility guidance before using Lens.

Do I need Plus to use Lens?

No. You don’t need Plus to use Lens.
Plus gives you unlimited Lens Mobile Autoscoring. A standard Lens allowance will also be available without Plus.

Do I need the Device Stand to use Lens?

No. The Device Stand is optional. It gives your phone or tablet a stable, repeatable position for Lens and folds away after play, but another suitable support can be used if it meets the Lens positioning requirements.

Can I use Lens with a larger screen or browser?

Yes. A compatible phone or tablet can remain focused on the dartboard for Lens while the game is displayed and managed through a browser on a larger screen.

What happens if Lens misses a dart?

You can review and correct a score if Lens has not detected a dart correctly. Good device positioning, a clear view of the full board and suitable lighting will help Lens perform as intended.

What’s the difference between Lens and Autodarts X?

Lens provides flexible Mobile Autoscoring using the camera on a compatible phone or tablet. Autodarts X is a dedicated four-camera automatic-scoring system with integrated board lighting, designed as a purpose-built main-board setup. Both connect to the wider Autodarts experience.

Autodarts X

What is Autodarts X?

Autodarts X is a dedicated automatic-scoring system for steel-tip darts. Four cameras detect and record your darts automatically, integrated lighting illuminates the board, and the system connects to the Autodarts app for games, practice, performance tracking and online play. Autodarts X also includes three months of Autodarts Plus.

Does Autodarts X include a dartboard?

No. Autodarts X mounts around a compatible steel-tip dartboard, which is purchased separately.

How accurate is Autodarts X?

Autodarts X is comparable to leading industry devices.

Which dartboards and stands are compatible with Autodarts X?

Autodarts X uses a clamp-fit mounting system with four spring-loaded clamps that automatically adjust around the dartboard. It has been tested across a range of common steel-tip dartboards from different manufacturers and can also be used with freestanding dartboard stands.

How is Autodarts X installed and connected?

Autodarts X is designed for drill-free, tool-free installation around a compatible dartboard. Follow the guided setup to mount the system, connect it and complete calibration through Autodarts.

Does Autodarts X work offline?

Not at launch. Autodarts X currently requires the connected Autodarts experience. Offline functionality is planned for future development, with details to be announced when available.

What’s included with Autodarts X?

1 × Autodarts X unit with integrated LED lighting ring
1 × backplate with clamp-fit mounting system
1 × USB-C cable
1 x EU plug
1 x UK plug
1 x USA plug
1 × USB-A to Lightning MFi adapter
1 × Quick Start Guide
1 × three-month Autodarts Plus subscription card

Do I need Plus for Autodarts X to keep scoring?

No. Core Autodarts X automatic scoring continues without an ongoing Plus membership. Plus adds premium features including deeper performance functionality, unlimited Lens, Killer, Custom Darts and the Huw Ware premium caller. When used with X, Plus also unlocks AI Referee.

What warranty applies to Autodarts X?

Autodarts X includes a two-year manufacturer warranty from the date of original retail purchase, subject to the applicable warranty terms and exclusions. If you purchase from a retailer, that retailer may also be your first point of contact for returns or exchanges.

Will Autodarts support additional camera functionality?

We’re continuing to develop the camera experience within Autodarts, including new functionality designed to make setup, play and scoring even better. We’ll share more details as new features are announced.

Performance

What performance can I track with Autodarts?

Autodarts helps you understand how your game is developing through recorded performance information. Depending on how you score and which features you have access to, this can include averages, match history, checkout and doubles performance, heatmaps, rolling trends, performance grade and game analysis. Some deeper performance features are included with Autodarts Plus.

Existing Autodarts Players

I already use Autodarts in a browser or with Vantage. What changes for me?

Browser play and supported existing Autodarts hardware remain part of the Autodarts experience. You do not need to replace Vantage with Autodarts X. X is an additional hardware option for players who want its dedicated four-camera system, integrated lighting and X-specific features.

Will my existing Autodarts account, stats and community connections carry over?

Yes. You don’t need to start again or create a new account. Autodarts X operates on the same Autodarts platform as existing Autodarts products. Your existing account, stats, friends and community connections carry across.

Fair Play and Support

How does Autodarts support fair play online?

Autodarts includes tools designed to support trusted online competition. Reporting and blocking tools are available for community issues, while AI Referee adds automated adjudication when Autodarts X and an active Plus membership are used together.

What are the shipping, returns and repair terms?

Shipping, returns and repair arrangements depend on where you buy Autodarts products and the market in which they are sold. Check the policy linked from the relevant product page or retailer before ordering for delivery charges, return periods, warranty coverage and repair information.